Welcome to My Biodata's Information



Name MUHAMMAD AKMAL BIN YAZID
Nationality MALAYSIAN
Age 20 YEARS OLD
Birthday SEPTEMBER 2000
Birth Place KOTA TINGGI, JOHOR.
Race/
Religion
MALAY/ ISLAM
Adress TONGKANG PECHAH, 83010 BATU PAHAT, JOHOR.
Phone Number +601-111******
occupation UNIVERSITY STUDENT
Education 1. UiTM CAMPUS REMBAU, NEGERI SEMBILAN
2. SMK TUNKU PUTRA, JOHOR
3. SK SERI BINJAI, JOHOR

Welcome to My Family's Information


Father Mother
Name YAZID BIN AHMAD NOR HASLIZA BINTI NOOR
Nationality MALAYSIAN MALAYSIAN
Race/
Religion
MALAY/ ISLAM MALAY/ ISLAM
Age 48 YEARS OLD 46 YEARS OLD
Education BACHELOR'S DEGREE
IN ARCHITECTURE
DIPLOMA IN CULINARY ARTS
Occupation ARCHITECT CHEF

Welcome to My Education's Information


Primary School Secondary School University
Instituition SK SERI BINJAI SMK TUNKU PUTRA UiTM CAMPUS REMBAU
Stream NORMAL COURSE ART & LITERATURE INFORMATION MANAGEMENT
Duration 2007 - 2012 2013 - 2017 2018 - 2021
Qualification UPSR SPM DIPLOMA IN
INFORMATION MANAGEMENT
Grade 5A 8A 1B 3.81 (CGPA)
Position CLASS MONITOR BUSINESS CLUB PRESIDENT
SCHOOL ATHELETE
HEAD OF STUDENT REPRESENTIVE
COUNCIL
Achievement/s BEST STUDENT 1. BEST STUDENT
2. KELAB TERBANYAK KUTIPAN HARI KANTIN
3. JUARA BOLA SEPAK ANTARA NEGERI
4. TEMPAT KEDUA LARIAN 100M ANTARA NEGERI
5. JUARA LARIAN BATTON ANTARA SEKOLAH
VICE CHANCELLOR AWARD

Welcome to My Experience's Information


Before starting my university life, right after i've done my Tingkatan 5, I started working part time in a customer service at one of the waterpark in Malaysia. I've roughtly work myself in the customer service for over 1 month and have learnt a lot of softskill on how to treat and communicate with different type of people. the sofskills which I have leart are such as; Patience. Patience is crucial for customer service professionals. After all, customers who reach out to support are often confused and frustrated. Being listened to and handled with patience goes a long way in helping customers feel like you’re going to alleviate their current frustrations. next, attentiveness. The ability to truly listen to customers is crucial to providing great service for a number of reasons. Not only is it important to pay attention to individual customers’ experiences, but it’s also important to be mindful and attentive to the feedback that you receive at large. Third, the ability to communicate clearly. The ability to communicate clearly when working with customers is a key skill because miscommunications can result in disappointment and frustration. Fourth, knowledge of the product.Tis is as the best customer service professionals have a deep knowledge of how their companies’ products work. After all, without knowing your product from front to back, they won’t know how to help when customers run into problems. Last but not least, the ability to use positive language. Effective customer service means having the ability to make minor changes in your conversational patterns. This can truly go a long way in creating happy customers. Language is a crucial part of persuasion, and people (especially customers) create perceptions about you and your company based on the language that you use.

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